Sonali, a B-school grad with prestigious certifications from IIM Bangalore (CRM) and Google (Analytics), is the founder and CEO of Sync with CRM.
A gold medalist in commerce and distinguished recipient of an academic excellence award in management studies from the Govt. of Karnataka, Sonali founded Sync with CRM. This exceptional academic background, paired with 6+ years of diverse experience, form the foundation of Sonali's expertise in sales strategy, business analysis, and CRM solutions, across F&B industry, including Edtech, FMCG/D, MNCs, startups, and various projects. This successful track record ensures that Sonali's solutions are backed by both theoretical knowledge and practical expertise; to deliver tailored solutions that streamline operations and maximize clients' growth potential.
This article features one of the esteems Mr. Sabir Shah, an ex F&B Manager at Taj Vivanta Panjim, Goa, sharing his career path in the hospitality industry. From starting as a Trainee to becoming an F&B Manager, and now as an Operations Director of a renowned chain of restaurants; Mr. Shah's journey exemplifies hard work and dedication
We've got Sales & Marketing pros, Data gurus, CRM whizzes, and customer service champs on our team. This synergy ensures we deliver exceptional results that drive business growth.
Database Management Specialists: Manage and maintain customer data to ensure accuracy and integrity.
Data Analyst: Analyze customer data to identify trends, patterns, and insights to drive strategic decision-making.
Campaign Managers: Develops and executes targeted marketing campaigns across various channels, including email, SMS, and WhatsApp.
NPS/CSAT Specialist: Manages NPS surveys and feedback to understand customer satisfaction and identify areas for improvement.
Customer Executives: Handles customer complaints effectively and efficiently to maintain customer relationships.
Research Analysts: To execute surveys, perform area analysis and report feasibility of a business.
This mix of expertise means we tackle your business problems from every angle.
